jillimine Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how jillimine ("jillimine", "we", "us", or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your") who access or use the jillimine online gaming platform, including all associated websites, mobile interfaces, and services (collectively, the "Platform").

jillimine is committed to protecting the privacy and personal data of all users of the Platform, in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC").

By registering an account on jillimine or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not use the Platform.

This Policy should be read together with jillimine's Terms & Conditions and Responsible Gaming Policy.

2 Data Controller

jillimine is the data controller responsible for the personal data collected through the Platform. As data controller, jillimine determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable Philippine data protection law.

jillimine has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact the DPO through the contact details provided in Section 14 of this Policy.

3 Personal Data We Collect

jillimine collects personal data from you in the following categories, depending on how you interact with the Platform:

jillimine does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required for responsible gaming assessments or as mandated by Philippine law.

4 How We Use Your Personal Data

jillimine processes your personal data only for specific, legitimate purposes. The table below sets out the primary purposes for which we use your data:

• Account Management: To create, maintain, and administer your jillimine account, including verifying your identity and age (21+) as required under Philippine gaming regulations.
• Transaction Processing: To process deposits, withdrawals, and wagers in Philippine Peso (PHP / ₱) through your chosen payment method (GCash, PayMaya, BPI, BDO, Metrobank, Visa, or Mastercard).
• Regulatory Compliance: To comply with jillimine's obligations under Philippine anti-money laundering laws, gaming regulations, and tax reporting requirements. This includes KYC verification and transaction monitoring.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 live chat and email support channels.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, account takeovers, bonus abuse, and other prohibited activities on the Platform.
• Responsible Gaming: To monitor gaming patterns and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion.
• Platform Improvement: To analyze usage patterns and technical performance data in order to improve the jillimine Platform, fix bugs, and develop new features.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about jillimine, where you have provided consent to receive such communications. You may withdraw this consent at any time.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jillimine processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and jillimine (i.e., the Terms & Conditions), including account management, transaction processing, and customer support.
• Legal Obligation: Processing is required to comply with jillimine's obligations under Philippine law, including anti-money laundering regulations, gaming licensing requirements, and tax laws.
• Legitimate Interests: Processing is necessary for jillimine's legitimate interests in operating a secure, fair, and commercially viable gaming platform, including fraud prevention, security monitoring, and Platform analytics – provided these interests are not overridden by your rights and interests.
• Consent: For marketing communications and non-essential cookies, jillimine relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6 Data Sharing and Disclosure

jillimine does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, for the purpose of processing your financial transactions. These providers are bound by their own privacy policies and applicable Philippine financial regulations.
• KYC and Identity Verification Providers: Third-party identity verification services used to confirm your identity and age as required by Philippine gaming and anti-money laundering regulations.
• Fraud Prevention and Security Services: Specialist providers that assist jillimine in detecting and preventing fraudulent activity, money laundering, and other prohibited conduct on the Platform.
• Regulatory and Law Enforcement Authorities: Philippine government agencies, including the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and law enforcement bodies, where disclosure is required by law, court order, or regulatory directive.
• IT and Infrastructure Providers: Cloud hosting, database, and technical support providers who process data on jillimine's behalf under strict data processing agreements that prohibit independent use of your data.
• Professional Advisors: Lawyers, auditors, and accountants who require access to your data in the course of providing professional services to jillimine, subject to professional confidentiality obligations.

7 Cookies and Tracking Technologies

jillimine uses cookies and similar technologies (collectively, "cookies") to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. The following types of cookies are used by jillimine:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function. They enable core features such as user authentication, session management, and security. These cookies cannot be disabled without impairing Platform functionality.
• Functional Cookies: These cookies remember your preferences (such as language settings and game display options) to provide a more personalized experience. They are not strictly necessary but enhance your use of the Platform.
• Analytics Cookies: These cookies collect aggregated, anonymized data about how users interact with the Platform, including pages visited, time spent, and error messages encountered. This data helps jillimine improve Platform performance and user experience.

jillimine does not use advertising cookies, cross-site tracking cookies, or third-party social media tracking pixels. You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent you from accessing certain features of the Platform.

8 Data Security

jillimine implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and jillimine's servers is encrypted using 256-bit SSL/TLS technology. Sensitive data at rest, including financial information and identity documents, is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted to jillimine personnel and authorized third parties who have a legitimate need to access it. All access is logged and subject to regular review.
• Two-Factor Authentication: jillimine offers two-factor authentication (2FA) for player accounts and requires it for all internal administrative access to systems containing personal data.
• Regular Security Audits: jillimine conducts regular penetration testing, vulnerability assessments, and security audits of its Platform and infrastructure.
• Incident Response: jillimine maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, jillimine will notify the National Privacy Commission and affected individuals in accordance with the DPA's breach notification requirements.

While jillimine takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the security of your jillimine account credentials and for notifying jillimine immediately if you suspect unauthorized access to your account.

9 Data Retention

jillimine retains your personal data for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable Philippine law. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by Philippine anti-money laundering regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with the Anti-Money Laundering Act and BIR record-keeping requirements.
• KYC Documents: Retained for a minimum of five (5) years following the end of the business relationship, as required by the Anti-Money Laundering Council.
• Support Communications: Retained for three (3) years from the date of the last communication, for dispute resolution and quality assurance purposes.
• Marketing Consent Records: Retained for the duration of your consent and for three (3) years thereafter, to demonstrate compliance with consent requirements.

Upon expiry of the applicable retention period, jillimine will securely delete or anonymize your personal data in accordance with its data disposal procedures.

10 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jillimine:

• Right to Be Informed: The right to be informed of how your personal data is being collected and processed, as set out in this Policy.
• Right of Access: The right to request a copy of the personal data jillimine holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data held by jillimine.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jillimine's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on jillimine's legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe jillimine has processed your personal data in violation of the DPA.

To exercise any of the above rights, please contact jillimine's Data Protection Officer at [email protected]. jillimine will respond to your request within fifteen (15) business days. We may need to verify your identity before processing your request.

11 Children's Privacy

The jillimine Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law. jillimine does not knowingly collect personal data from individuals under the age of 21.

If jillimine becomes aware that personal data has been collected from an individual under the age of 21, it will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered an account on jillimine, please contact us immediately at [email protected].

12 International Data Transfers

jillimine primarily stores and processes your personal data within the Philippines. In certain circumstances, your data may be transferred to and processed in countries outside the Philippines, for example where jillimine uses cloud infrastructure or third-party service providers with operations in other jurisdictions.

Where such transfers occur, jillimine ensures that appropriate safeguards are in place to protect your personal data, including:

• Transferring data only to countries that the NPC has determined provide an adequate level of data protection.
• Implementing contractual clauses approved by the NPC that require the recipient to protect your data to the same standard as required under Philippine law.
• Obtaining your explicit consent to the transfer where required by applicable law.

13 Changes to This Privacy Policy

jillimine reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. When material changes are made, jillimine will notify registered account holders by email and/or through a prominent notice on the Platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. The current version of this Policy will always be available on this page. Your continued use of the Platform after the effective date of any amendment constitutes your acknowledgment of the revised Policy.

If you have concerns about any changes to this Policy, please contact our Data Protection Officer before the changes take effect.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or jillimine's data processing practices, please contact our Data Protection Officer through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 through the jillimine Platform, Philippine Standard Time

jillimine aims to respond to all privacy-related inquiries within fifteen (15) business days. If you are not satisfied with jillimine's response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.